Mayor Bill de Blasio and the NYC Department of Small Business Services launched the $11 million concierge service on June 21st, 2021. The service aims to operate as a one-stop-shop for small businesses who need help navigating city regulations as they recover from the pandemic; over 50,000 businesses are projected to benefit from this program as they overcome pandemic closures. A host of agencies have collaborated to make this service available including the: Department of Small Business Services, Department of Buildings, Department of Environmental Protection, Department of Health and Mental Hygiene, and the New York City Fire Department.
Through a personalized dashboard, businesses can reach out with any questions and receive a response within 48-hours. The service presents users with a dashboard, license and permit information, free business service resources, and emergency loans.
What each portal does:
- Business Dashboard
- Use the dashboard to manage business transactions with the city.
- Search for the status of your transactions, find and pay for violations, and receive alerts for important deadlines.
- Step by Step
- Receive a customized list of permit and licensing requirements for your business based on a 10-minute questionnaire.
- Business Services
- Resources are provided for the following issue-areas:
- Covid-19 assistance
- Business education
- Regulatory assistance
- Financing assistance
- Legal assistance
- Business incentives
- Emergency preparedness
- Recruitment and training
- Selling to government and corporations
- Business mentorship
- Emergency Financing
- Businesses can access free assistance to apply to loan and grant resources whether they come from federal, state, local, or private funds
- In this regard, the service aims to help businesses:
- Understand which financial product is best suited for their needs
- Review and put together documents
- Calculate loan repayment terms
- Connect with multiple lenders – including banks, credit unions, non-profit lenders and the U.S. Small Business Administration (SBA)
- Prepare SBA loan forgiveness documents
- Understand loan payment deferment options
Follow this link – https://www1.nyc.gov/nycbusiness/ – to access the service
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